Privacy Policy
What we keep about you, why we keep it, and how to have it deleted.
আমরা আপনার কী তথ্য রাখি, কেন রাখি, আর কীভাবে মুছতে পারবেন।
- Last updated
- 11 November 2026
- Sections
- 9
- Hotline
- +88 01771-283279
- Showroom
- Dhanmondi
This policy explains what information Magnific Mart (magnificmart.com) keeps about you, why, and how you can have it deleted. It covers our website, our Facebook page (facebook.com/MagnificMart) and our Instagram account (@magnific_mart).
What we collect
- When you order or make an account: your name, mobile number, delivery address, email (if you give it), what you ordered and how you chose to pay.
- Your password is stored scrambled; our team cannot see it.
- If you collect reward points or use a promo code, we keep that with your account.
- If you chat with us on the website, on Facebook Messenger or on Instagram, we keep the messages so our team can answer you and follow up on your order.
- If you apply for a job, we keep the details and CV you send.
Facebook Messenger and Instagram messages
When you message our Facebook page or our Instagram account, Meta sends us your message, your name and a Page-specific ID so the message can appear in our sales inbox and we can reply from there. We use this only to answer you and handle your orders. We do not use it for advertising and we do not sell it.
Payments
You can pay cash on delivery, or by bKash, Nagad, bank transfer or card. We record how you paid and the amount, so we can match the payment to your order. We do not ask for or store your bKash or Nagad PIN, your card number or your online banking password; those stay with your bank or payment provider. If you pay cash on delivery, the courier collects the amount and passes it to us.
Why we use your information
- To deliver your order and contact you about it.
- To answer your questions and help you choose products.
- To keep our sales and accounts records.
Website visits
We count which pages are visited and where visitors come from (for example a Facebook link). For this we do not set cookies and we do not store your IP address. We do not use Facebook Pixel or Google Analytics on this website. If this changes, we will update this page.
Sharing
- We share your name, mobile number, delivery address and the amount to collect only with the courier that delivers your parcel (for example Steadfast, Pathao, RedX, Paperfly, Sundarban Courier, SA Paribahan or our own rider).
- When you pay by bKash, Nagad, bank or card, that payment is handled by your bank or payment provider under their own privacy policy.
- Messages you send through Facebook Messenger or Instagram also pass through Meta.
- We do not sell your information.
Deleting your information
To see, change or delete your information, including your Messenger or Instagram chats with us, call or WhatsApp 01771283279, or message our Facebook page (facebook.com/MagnificMart), and tell us the mobile number or the Facebook or Instagram name you used. We will delete it and confirm to you.
Contact
Magnific Mart, Shop No: 1016, Shimanto Shambhar Shopping Complex, Dhanmondi, Dhaka 1205. Hotline: 01771283279.
বাংলায় সংক্ষেপে
অর্ডার দিলে বা অ্যাকাউন্ট খুললে আমরা আপনার নাম, মোবাইল, ঠিকানা আর অর্ডারের তথ্য রাখি। ওয়েবসাইট, Messenger বা Instagram-এ চ্যাট করলে উত্তর দেওয়ার জন্য চ্যাট রাখি। পার্সেল পৌঁছাতে শুধু কুরিয়ারকে নাম, মোবাইল আর ঠিকানা দিই। ক্যাশ অন ডেলিভারি, bKash, Nagad, ব্যাংক বা কার্ডে টাকা দিতে পারেন; আমরা শুধু কীভাবে আর কত টাকা দিলেন তা লিখে রাখি, আপনার PIN, কার্ড নম্বর বা পাসওয়ার্ড কখনো চাই না বা রাখি না। আমরা আপনার তথ্য বিক্রি করি না। তথ্য মুছতে চাইলে 01771283279 নম্বরে কল বা WhatsApp করুন, অথবা আমাদের Facebook পেজে মেসেজ দিন।
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