Shipping & Delivery Policy Page

Shipping & Delivery Policy

How does the delivery process work?

Once our system processes your order, your products are inspected thoroughly to ensure they are in perfect condition;

After they pass through the final round of quality checks, they are packed and handed over to our trusted delivery partner;

Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

 

How are items packaged?

We package our products in cardboard boxes or any other material suitable for your product safety with your invoice wrapped along with it. Each product is packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap.

 

What are the delivery charges?

Inside Dhaka: 80 BDT

Outside Dhaka: 150 BDT

 

What is the estimated delivery time?

Inside Dhaka: 2-4 working days

Outside Dhaka: 6-8 working days

However, the delivery might be delayed based on the political, environmental, transportation, pandemic (such as COVID-19), or any other unavoidable issues which will be notified by our customer relationship team as soon as possible.